PRIVACY POLICY

Updated: November 24, 2022 

This website is owned and operated by My Century Transcription Services ("we", "us", "our" and "us") doing business as My Century Transcription Services, the data controller is My Century Transcription Services.

My Century Transcription Services is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use and care for your personal data when you visit our website (regardless of where you visit), including when you purchase a product or service or subscribe to our newsletter. It also informs you of your rights and how the law protects you.

Important information

Our website is not intended for children and we do not knowingly collect data relating to children.

This Privacy Policy supplements our other policies (including our Terms of Use (Terms)) and is not intended to override them.

My Century Transcription Services is the controller and responsible for your (our) personal data.

To help you better understand this Privacy Policy, we have set out a glossary of terms used, examples of the types of personal data we collect, how we use it, the legal basis for processing such data and further details about your rights.

We have designated a data privacy administrator. If you have any questions about this privacy policy, including any request to exercise your legal rights, please contact us in writing, either

By e-mail to: services@mycenturytranscriptionservices.com  

By mail to Calle Mariano Escobedo 375, dep. 1403, Mexico City, Mexico. Telephone number: +52 1 55 55 2583 8500

Your obligation to inform us of changes: It is important that the information we hold about you is accurate and up to date, so please keep us informed of any changes to your personal information.

Third-party links: Our website may include links to third-party websites, plug-ins and applications. By clicking on these links or enabling links, you may allow third parties to collect or share your personal data. We have no control over these third-party websites, plug-ins or applications and are not responsible for their privacy policies, so you should also read their privacy policies to understand what personal data they collect about you and how they use it.

The data we collect about you

We may collect, use, store and transfer types of personal data about you.

We also collect, use and share aggregated data. However, if we combine aggregated data with your personal data in a way that can directly or indirectly identify you, we treat it as your personal data.

We do not collect special categories of personal data.

Failure to provide personal data: If we are required by law, or under the terms of a contract we have with you, to collect your personal data and you do not provide it, we may not be able to enter into the contract with you and may have to cancel a product or service. We will notify you in a timely manner.

How we use your personal data

We will only use your personal data when we are permitted to do so by law. Most commonly, we will use your personal data

To perform the contract we are about to enter into or have entered into with you;

To comply with a legal obligation; and

When it is necessary to carry out our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

In general, we only rely on consent as the legal basis for processing your personal data to send email and SMS marketing communications, and you have the right to withdraw your consent at any time by contacting us. Please note that we may process your personal data on more than one legal ground, depending on the specific purpose for which we are using your information.

Marketing: We may analyze your personal data to form an opinion about products or services that we think may be of interest to you. You will only receive marketing communications from us if you have requested information or purchased services from us, if you consent to marketing at the time we collect your personal data and you have not subsequently opted out or withdrawn your consent or if we have another basis for sending you marketing communications.

We will obtain your express consent before sharing your personal information with third parties for marketing purposes. We do not sell lists, accept advertising or generate third party revenue from the information generated on this website.

How to opt-out: You may opt-out of email marketing by clicking the unsubscribe button within the particular marketing email. You may also withdraw your consent to marketing at any time by contacting us.

Even if you opt out of marketing, we may still use your personal data for other purposes provided we have a lawful basis for doing so.

Change of purpose: we will only use your personal data for the purpose for which we originally collected it, unless we reasonably believe that we need to use it for another purpose and it is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis for allowing us to use your personal data in this way.

We may process your personal data (without your knowledge or consent) where required or permitted by law.

Disclosure of your personal data

We may need to share your personal data with third parties. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes. They may only process your personal data for specific purposes and in accordance with our instructions.

Data security

The security of your personal data is important to us. However, please note that no security system is 100% guaranteed. Although we strive to protect your personal information, My Century Transcription Services cannot guarantee or warrant the security of our servers, nor can we guarantee that information you provide through this web site will not be intercepted while being transmitted over the Internet. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We have implemented appropriate security measures to prevent your personal data from being lost, used or accessed in an unauthorized manner, altered or accidentally disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and who may only process your personal data on our instructions and will be subject to a duty of confidentiality.

We have procedures in place to address any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collect it, including compliance with legal, accounting or reporting requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us. However, we are required by law to retain basic information about our customers (including contact, identity, financial and transaction data) after they cease to be customers, for tax purposes.

We may also anonymize your personal data (so that it cannot be associated with you) for research or statistical purposes. We may use anonymized information indefinitely without notice.

Your legal rights

Data protection law gives you certain rights in certain circumstances.

You will not have to pay anything to exercise any of your rights. However, if your request is clearly unfounded, repetitive or excessive, we may charge you a reasonable fee for this information or refuse to honor your request. We may ask you for specific information to help us confirm your identity when you contact us. This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

We try to respond to all legitimate requests within one month. Occasionally, we may take longer than one month if your request is particularly complex or if you have made a series of requests. In this case, we will notify you and keep you informed.

Changes to this privacy policy

My Century Transcription Services reserves the right to modify this Privacy Policy when required by law or at any time we deem necessary.

We will post a notice of any changes on the website, but we recommend that you periodically review this policy to keep up to date; on your first visit to the website following any changes, you are deemed to have accepted the terms of the policy.

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