Updated: November 24, 2022

The purpose of this RESELLER policy is to set forth and establish compliance with guidelines for ethical business conduct, including conducting business honestly, ethically and with integrity, complying with all laws, governmental rules and regulations that apply to our business, and dealing fairly with our customers, RESELLERS, competitors and employees.

Applies to all RESELLERS of MY CENTURY TRANSCRIPTION SERVICES products and/or services.

The primary objective of this Policy of MY CENTURY TRANSCRIPTION SERVICES is that its RESELLERS of services and each of their employees, agents and subcontractors (RESELLERS' employees, agents and subcontractors are hereinafter collectively referred to as "Representatives") conduct their activities in accordance with all applicable laws, rules and regulations and the highest standards of ethical conduct. Our RESELLERS are expected to demonstrate their commitment to this objective by reading the guidelines set forth below and complying with them.

This RESELLER POLICY (the "Policy") is designed to provide our RESELLERS with general guidance regarding situations they may encounter as a RESELLER of services to MY CENTURY TRANSCRIPTION SERVICES. If a RESELLER is faced with specific issues or questions regarding the interpretation or application of the Policy, he or she should consult his or her business Reseller at MY CENTURY TRANSCRIPTION SERVICES.

As a RESELLER of services to MY CENTURY TRANSCRIPTION SERVICES and its customers, we remind you that you are a representative of MY CENTURY TRANSCRIPTION SERVICES, and are expected to conduct your business with the highest standards of ethics and integrity.

As a RESELLER of MY CENTURY TRANSCRIPTION SERVICES, we ask that you carefully read this RESALE POLICY. This Policy has five principles of conduct:

• Personal integrity
• Protecting the assets and reputation of MY CENTURY TRANSCRIPTION SERVICES
• Relationships with other parties
• Compliance obligations
• Reporting violations

It is your responsibility as a RESELLER of MY CENTURY TRANSCRIPTION SERVICES to come to a clear understanding of this RESELLER POLICY and to adhere to its provisions.

Your commitment to the principles embodied in the following pages is important to MY CENTURY TRANSCRIPTION SERVICES and to the future success of your relationship with MY CENTURY TRANSCRIPTION SERVICES. If you are in doubt about the application of any aspect of this RESALE POLICY, please consult your MY CENTURY TRANSCRIPTION SERVICES Business Reseller.

• Personal integrity

Confidential information

All VENDORS and their Representatives are expected to maintain the confidentiality of information entrusted to them by MY CENTURY TRANSCRIPTION SERVICES or its customers. Confidential information includes all non-public information that, if improperly disclosed, could be of use to MY CENTURY TRANSCRIPTION SERVICES' competitors, or harmful to MY CENTURY TRANSCRIPTION SERVICES or its customers. Confidential information should only be collected if it is truly necessary to fulfill MY CENTURY TRANSCRIPTION SERVICES' business objectives. Confidential information should never be used for personal gain. A RESELLER and/or its Representatives may be held personally liable for breach of any confidentiality obligations.

The confidentiality obligations of all RESELLERS and their Representatives exist both during and after the term of any contractual relationship with MY CENTURY TRANSCRIPTION SERVICES.

Examples of confidential information are financial or operating information, personnel information, pricing, customer lists and related information, trade secrets, information about works of authorship, projects, plans and proposals, and third party information that MY CENTURY TRANSCRIPTION SERVICES is required to keep confidential. Personal information (for example, a person's first and last name in combination with a financial account number) is a type of confidential information.

Cualquier pregunta relacionada con las obligaciones de confidencialidad de los Vendedores o de sus Representantes debe dirigirse a su Revendedor comercial en MY CENTURY TRANSCRIPTION SERVICES.

Insider information

"Inside information" means information about MY CENTURY TRANSCRIPTION SERVICES that is not known to the public and that a reasonable person would consider important in determining whether to buy, sell or hold MY CENTURY TRANSCRIPTION SERVICES stock. Neither a RESELLER nor any of its Representatives may buy or sell MY CENTURY TRANSCRIPTION SERVICES stock while in possession of inside information, nor may the spouse, children or other persons living in the household of such RESELLER or any of its Representatives. The RESELLER and its Representatives must also refrain from disclosing inside information to such persons and other third parties, including the spouse, children, other relatives and friends of the RESELLER or its Representatives. All RESELLERS and their Representatives should be aware that the laws prohibiting insider trading apply to an individual, regardless of whether that individual is an employee of MY CENTURY TRANSCRIPTION SERVICES.

• Protecting the assets and reputation of MY CENTURY TRANSCRIPTION SERVICES

Protection and proper use of the company's assets

All RESELLERS and their Representatives are obligated to protect and safeguard the property of MY CENTURY TRANSCRIPTION SERVICES and the property of MY CENTURY TRANSCRIPTION SERVICES' customers. This applies to property and assets of all types, including equipment and supplies, as well as confidential information, including but not limited to proprietary business information.

The protection of the company's confidential information is especially important. Unauthorized use or disclosure of information relating to plans, strategies, costs or prices, or financial results could jeopardize the company's competitive position.

All RESELLERS and their Representatives have the following responsibilities:

Any removable device containing MY CENTURY TRANSCRIPTION SERVICES data should be stored in a locked cabinet when not in use.

If a RESELLER and/or its Representatives have MY CENTURY TRANSCRIPTION SERVICES data on a laptop, memory stick or hard drive, the device must be encrypted.

Portable devices (such as cell phones, smart phones and music devices) can be used to view confidential information, but cannot be used to store confidential information.

If a RESELLER and/or its Representatives have MY CENTURY TRANSCRIPTION SERVICES data in human readable form (paper, film, etc.), the RESELLER and/or its Representatives must store this information in a locked cabinet when not in use.

All information in human readable form must be destroyed when no longer needed, either with a cross-cut paper shredder, by burning the material, or by other appropriate method. All RESELLERS and their Representatives must NEVER dispose of this material in a manner that leaves it in human readable form.

Information security maintenance

Confidential information is a valuable company asset and includes internal and external communication; digital information stored on laptops, handhelds, desktops, servers, backups and portable storage devices; and paper documents and verbal conversations.

All VENDORS and their Representatives must comply with all MY CENTURY TRANSCRIPTION SERVICES security policies and procedures for handling information assets and systems to ensure that MY CENTURY TRANSCRIPTION SERVICES complies with its legal obligations, protect MY CENTURY TRANSCRIPTION SERVICES' reputation and protect MY CENTURY TRANSCRIPTION SERVICES' investment in proprietary information. The confidentiality and integrity of data stored on all computer systems of VENDORS and their Representatives must be protected by access controls to ensure that only authorized persons have access.

In addition, all RESELLERS and their Representatives must maintain appropriate security measures to protect personal information and confidential information in accordance with all applicable local, state and federal laws and regulations.

All documents and records containing confidential information, whether in electronic or paper format, must be marked as "confidential". All confidential information in electronic format must be encrypted before being transmitted or transported electronically or physically. Files containing personal information should be kept in a locked office, desk or cabinet when not in use.

Use of the Internet and e-mail

When using the Internet and Internet e-mail, all VENDORS and their Representatives shall take the following measures

Protect all computers with a firewall.

Have up-to-date antivirus software installed on all computers.

Perform a virus scan on all files sent to MY CENTURY TRANSCRIPTION SERVICES. If a RESELLER and/or its Representatives suspect that a virus has infected files on a computer, the computer must be cleaned of all viruses before transmitting any files to MY CENTURY TRANSCRIPTION SERVICES.

Avoid transmitting non-public customer information. If it is necessary to transmit non-public information, all SELLERS and their Representatives are obligated to take reasonable steps to ensure that the information is delivered to the appropriate person who is authorized to receive such information for its lawful use. All personal or confidential information in electronic format must be encrypted before being transmitted or transported electronically or physically.

Purchase and use PGP encryption software at all times when requested by MY CENTURY TRANSCRIPTION SERVICES to encrypt emails and files.

Ensure that project work is not conducted in unprotected environments, such as Internet cafes, and other places where computer terminals and files may be shared publicly.

Copyright and license agreements

It is the policy of MY CENTURY TRANSCRIPTION SERVICES to comply with all laws relating to intellectual property. All RESELLERS and/or their Representatives shall not install or use unlicensed software in projects related to MY CENTURY TRANSCRIPTION SERVICES.

Customer conduct policy

The RESELLER shall comply with the conduct policy and customer policies of MY CENTURY TRANSCRIPTION SERVICES.

• Relationships with other parties

Equal opportunities in the workplace

MY CENTURY TRANSCRIPTION SERVICES is committed to a policy of equal employment opportunity in the countries in which it conducts business and expects its RESELLERS and their Representatives to also comply with this commitment, even when such commitment appears inconsistent with local practice.

MY CENTURY TRANSCRIPTION SERVICES' commitment to a policy of equal employment opportunity means that MY CENTURY TRANSCRIPTION SERVICES will not tolerate discrimination or harassment by RESELLERS or their Representatives against any employee of the RESELLER or MY CENTURY TRANSCRIPTION SERVICES on the basis of race, color, religion, sex, sexual orientation, marital status, age, national origin, disability, veteran status or other factors unrelated to the conduct of the RESELLER's business. In addition, RESELLERS and their Representatives shall not engage in or tolerate sexual advances, racial or religious slurs, actions, comments, or any other workplace conduct that creates an intimidating or otherwise offensive environment.

Child labor

It is the policy of MY CENTURY TRANSCRIPTION SERVICES that child labor will not be used in the performance of any services. This means that MY CENTURY TRANSCRIPTION SERVICES will not contract with any supplier or RESELLER that uses child labor or directly hires children for the performance of services, and all suppliers must agree that they will not use child labor or directly hire children for the performance of services. "Child" refers to any person under the age of 15 (or 14 where permitted by country law), or under the age for completing compulsory education, or under the minimum age for employment in the country, whichever is higher. The use of legitimate workplace apprenticeship programs that comply with all laws and regulations is supported. Workers under the age of 18 should not perform work that could endanger the health or safety of young workers.

Gifts and other payments

MY CENTURY TRANSCRIPTION SERVICES employees may not give or accept any gift or payment to illegally or improperly influence business decisions. Accordingly, RESELLERS and their Representatives may not give gifts of more than $100 U.S. dollars in connection with MY CENTURY TRANSCRIPTION SERVICES business, as such gifts may affect or could appear intended to affect the judgment of the person receiving the gift.

Undue payments

Under no circumstances shall a RESELLER or its Representatives give or offer a MY CENTURY TRANSCRIPTION SERVICES employee bribes, kickbacks or other improper payments of any kind, or gifts of money. This prohibition applies to dealings with current or prospective customers, RESELLERS, Representatives, consultants or any other party seeking to establish a business relationship with MY CENTURY TRANSCRIPTION SERVICES.

Anti-money laundering

No RESELLER or its Representatives may engage in money laundering, which is the process of concealing funds that have been illegally obtained. No RESELLER or its Representatives may use their relationship with MY CENTURY TRANSCRIPTION SERVICES to disguise or attempt to disguise the sources of illegally obtained funds. Transactions with Governments In doing business with governments and officials of any country, MY CENTURY TRANSCRIPTION SERVICES is committed to acting with honesty and integrity and will comply with all applicable laws and regulations and expects its RESELLERS and their Representatives to also comply with all such applicable laws and regulations.

No RESELLER or its Representatives may use funds or other assets of MY CENTURY TRANSCRIPTION SERVICES or on behalf of MY CENTURY TRANSCRIPTION SERVICES to make contributions or payments to political parties, whether foreign or domestic, political funds or organizations, candidates for public office or government officials or employees. A RESELLER should consult its Business Reseller at MY CENTURY TRANSCRIPTION SERVICES whenever it is considering anything that may constitute a political contribution from MY CENTURY TRANSCRIPTION SERVICES funds or other assets or on behalf of MY CENTURY TRANSCRIPTION SERVICES. A RESELLER and its Representatives may, of course, use their funds for political contributions as they wish, in compliance with applicable laws.

Antitrust and unfair competition

MY CENTURY TRANSCRIPTION SERVICES will comply with the antitrust and unfair competition laws in all countries in which it does business and expects its RESELLERS and their Representatives to also comply with such laws.

• Compliance obligations

MY CENTURY TRANSCRIPTION SERVICES is committed to complying with the laws and regulations of the countries in which it conducts business and expects its RESELLERS and their Representatives to comply with them as well, including U.S. laws that apply internationally, as well as this RESELLER POLICY, even when they appear inconsistent with local practice.

• Informar sobre infracciones

Compliance with this Policy by our RESELLERS and their Representatives is of vital importance to MY CENTURY TRANSCRIPTION SERVICES. Each RESELLER and each of its Representatives has a responsibility to promptly report any suspected or known violation of this Policy, including any violation of law. MY CENTURY TRANSCRIPTION SERVICES will treat reported information confidentially, and will not tolerate any act of retaliation against you for making a good faith report of suspected violations.

Each RESELLER and each of its Representatives should raise any concerns about possible unethical business behavior with their business Reseller at MY CENTURY TRANSCRIPTION SERVICES.

An individual shall not be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that is made in confidence to a federal, state, or local government official or an attorney solely to report or investigate an alleged violation of law. A person may not be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that is made in a complaint or other document filed in a lawsuit or other proceeding if such filing is made under seal. An individual who files an employer retaliation lawsuit for reporting an alleged violation of law may disclose the trade secret to the individual's attorney and use the trade secret information in the court proceeding, if the individual files any document containing the trade secret under seal; and does not disclose the trade secret, except under court order.

• Questions / Contact

If you have any questions or concerns about this policy, please contact us at

Phone: +52 1 55 55 2583 8500

E-mail: services@mycenturytranscriptionservices.com  

Address: 375 Mariano Escobedo St., dep. 1403, 14th floor, Col. Chapultepec Morales, C.P. 11580, Miguel Hidalgo, Mexico City, Mexico.